Mothercare contact number

As Mothercare are one of the largest baby and child retailers in the UK, it is inevitable that on occasion people will need to call their customer services department. As a company that supply products to children, if a product you buy from Mothercare UK is faulty, you need to report it straight away to the Mothercare helpline in case the product harms others. If you are in the middle of an emergency situation, it obviously goes without saying that you will need to contact professional help first, but afterwards you do not want to have to keep looking around for the Mothercare contact number. As much as many companies in this day and age are becoming more online based, contacting a company by telephone is still the fastest way to get your issue resolved. It may not be that you need to contact them urgently about a faulty or missing product, you may just need to contact them to make a complaint. In either case you will need to contact the Mothercare phone number.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call Mothercare directly, here are some of the departments you may wish to contact.

Mothercare DepartmentContact Number
Mothercare Head Office0344 875 5222
Mothercare Customer Services0344 875 5222
Mothercare Merryhill0344 875 5222
Mothercare Bluewater0344 875 5222
Mothercare Edmonton0344 875 5222
Mothercare Ipswich0344 875 5222
Mothercare Orders0344 875 5222
Mothercare Complaints0344 875 5222
Mothercare delivery0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Portmouth0344 875 5222
Mothercare Ancoats0344 875 5222
Mothercare Baby Plan0344 875 5222
Mothercare returns0344 875 5222

Why may I need to contact Mothercare for a non-urgent queries?

There are many reasons you could need to call Mothercare UK on the Mothercare contact number for situations that do not happen to be urgent. If you have a product that is faulty or unsatisfactory but has not harmed your baby or child, then you may need to call the complaints line after you have returned it. If not, you can call them and the advisers may be able to let you know how to fix it.

Another reason it may be beneficial to call the Mothercare helpline is before you visit the store. If there is a specific product you want, you could always call ahead to see if they have it in stock. If you are calling them to find about stock, you will also be able to find out your closest store.

Other reasons you may need to contact Mothercare UK, are to find out the location of your parcel. Mothercare customer services will be your first point of contact if you are expecting a parcel from them and it has not yet turned up.

When you call up the Mothercare helpline and talk to someone, they should be able to track the status of your parcel from their end.They will either be able to tell you at what stage it is at or tell you why it has not yet been dispatched. Mothercare advisers can also help you when you call the Mothercare phone number on what products may be best for you. They will be well versed in the product range and if you are not sure what to choose they will help you.

Why may I need to call Mothercare for an urgent query

There are a number of reasons you may need to contact the Mothercare phone number for an urgent query. One of these reasons may be that your product has not turned up. A product you have chosen and paid for not turning up can be stressful as it is, but something like a cot for a new baby not arriving when it should can make new Mums super anxious. If this happens, you can call Mothercare customer services for advice. 9/10 times they will be able to quickly and efficiently track your product.

Most companies now like Mothercare UK do also give their customers the option to contact them via email and social media. While this is a great way to follow up an existing query, or use as a last resort, it is still proven than contacting companies by telephone is the fastest way to get results.

There is a more sinister reason that you may need to call the Mothercare contact number for something urgent, and that may be if one of their products has harmed your child, or broken in such a way that could harm yours or another child. Once you have sought the appropriate medical attention if any is needed, you will need to contact Mothercare urgently.

Although it is likely contacting the retailer will be the last thing on your mind at this stage, it is imperative that you make them aware of the fault. This is so that they can make the necessary investigations to see if the product could be a danger to other children. As a follow up, they may ask you to come into the store and fill out some paperwork. Again, the first thing you should do is contact them by telepehone.

In any cases, Mothercare may ask if they can call you back after they have looked into your issue. Make sure you always take the name of the person you have spoken to, and the time and the date. 5 - 7 working days is usually a standard time to look into a complaint. If they advise you it will be any longer, it is likely that this is part of an internal policy which you will not get around.

Always make sure to write down the date and time you spoke to someone for when you follow them up. Via telephone is still the quickest way to follow up, but sometimes social media and email can be helpful if you have already called the company once or twice, especially social media as this alerts other customers to the fact they are not acknowledging you.

Mothercare Opening Hours

DayOpening Hours
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm

Mothercare Head Office contact postal address

Cherry Tree Road
WD24 6SH

Mothercare website

http://mothercare.comClick to replace anchor text

Mothercare on Facebook

Mothercare on Twitter

Mothercare on Pintrest

Mothercare on Instagram

Mothercare blog

Mothercare Wikipedia page

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